YOUR PERFECT MATCH

Terms of Service – Cozera Lighting

Terms of Service

Please read our terms and conditions carefully before using our website or services

1 Purpose

These Terms of Service govern your use of Cozera.shop and outline the responsibilities and rights between you (the customer) and us (the company).

Your privacy and security are very important to us. In connection with providing our services, we may collect certain personal information such as your name, address, email, phone number, and payment details.

For more information on how we handle your data, please review our Privacy Policy.

2 Right to Opt Out

You may choose to opt out of receiving promotional or marketing emails from us at any time by clicking the “unsubscribe” link in our emails or by adjusting your preferences through your account.

Please note: Even if you opt out of marketing communications, we may still contact you regarding your account, transactions, or customer service inquiries.

3 User-Provided Information

We collect information that you voluntarily provide when you:

  • Create an account
  • Make a purchase
  • Subscribe to newsletters or updates
  • Participate in surveys, contests, or promotions
  • Contact our customer service team

If you provide third-party information (e.g., “email to a friend” or gifting services), we will treat such data in accordance with our Privacy Policy.

4 Website Usage Information and Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and improve our website functionality.

Cookies may store your login information, shopping cart contents, and site preferences.

Important: You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

5 Clear GIFs and Tracking Pixels

We may use clear GIFs (web beacons) in emails or on our website to help us understand user engagement — for example, whether an email was opened or a page was visited.

These technologies help us tailor our content and improve user experience.

6 IP Address and Analytical Data

We automatically collect IP addresses and other technical information to analyze trends, administer the website, and diagnose potential server issues.

This may include pages visited, browser type, referring URLs, and session duration.

In some cases, this information may be linked to your personal data for fraud prevention and security purposes.

7 Use of Personal Information

Your personal information may be used to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases or inquiries
  • Improve our website, products, and services
  • Send promotional updates and newsletters (if you opt in)
  • Personalize your shopping experience

You may unsubscribe from promotional messages at any time.

8 Sharing of Information

We may share your information in limited circumstances, including with:

  • Service Providers: Partners who assist with payment processing, order fulfillment, analytics, or marketing
  • Promotion Partners: Co-sponsors of promotions or contests (only if you choose to participate)

These third parties are contractually required to protect your information and use it only for the services they provide.

We may also share non-identifiable, aggregated data for analytics and business insights.

9 Legally Compelled Disclosures

We may disclose personal information if required by law, court order, or legal process — or if we believe that such disclosure is necessary to protect our rights, enforce our terms, or ensure the safety of our users or the public.

10 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of the business transaction.

We will take reasonable steps to ensure the continued protection of your personal information.

11 Changes to These Terms

Cozera.shop reserves the right to update or modify these Terms of Service at any time.

Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are made constitutes your acceptance of the revised terms.

Contact Us

Head Office Address

Room 6, Building K2, No.17 Lianhai Road, Shequ 1, West Xiaolan Town, Zhongshan City, Guangdong Province, China

Phone

+86 13731882997

Email

support@cozera.shop

Working Hours

Monday to Friday: 9:00 AM – 6:00 PM

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